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Privacy Policy

Your privacy matters to us. This policy describes what information DLWave collects, how we handle it, and the steps we take to protect your data while using our SoundCloud to MP3 downloader.

Last updated: September 2026

1. Information We Collect

We keep data collection strictly to the minimum needed to operate our service: • SoundCloud URLs: The links you submit are processed in real-time in memory to fetch and convert audio streams. We do not log, track, or maintain a database of the tracks you download. • Anonymous Analytics: We collect non-identifiable usage statistics (such as page views, browser type, and general country) to monitor server performance and reliability. • Supporter Email: If you choose to become a Supporter via Ko-fi, your email address is securely verified and stored strictly for membership authentication.

2. How We Use Information

Submitted track URLs are used solely to extract audio streams and embed ID3 tags during conversion. Once your download starts, temporary server references are immediately cleared. We never sell, rent, monetize, or disclose your personal data to advertisers or third-party brokers.

3. Cookies and Local Storage

DLWave uses only essential cookies and browser local storage required for website functionality, such as remembering your language preferences. Anonymous web analytics help us optimize server capacity and uptime. You can disable non-essential cookies at any time via your browser settings.

4. Third-Party Services

We partner with trusted external providers for specific infrastructure needs: • Ko-fi: Handles supporter payments securely. All billing information is processed directly by payment processors; DLWave never sees, processes, or stores your credit card or financial details. • Cloud & CDN Infrastructure: Delivers fast, globally distributed caching and DDoS mitigation without inspecting personal download content.

5. Data Security

All communication between your device and DLWave is encrypted using modern TLS/SSL (HTTPS) protocols. Our cloud architecture employs strict firewall policies, automated security patches, and zero-log streaming endpoints to ensure your browsing stays confidential.

6. User Rights & Data Requests

Under applicable privacy laws (including GDPR and CCPA), you have the right to request access to, correction of, or deletion of any personal data we hold. If you have an active Supporter session and wish to remove your email from our system, simply email us and your data will be permanently wiped within 30 days.

7. Policy Updates

We may update this Privacy Policy periodically to reflect technical improvements or legal requirements. Any modifications will be posted directly to this page with a revised date stamp. Continued use of DLWave after changes implies acceptance.

8. Contact Information

If you have questions, concerns, or privacy inquiries regarding this policy, please reach out to our team at [email protected]. We respond to all inquiries within 48 hours.